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Contact Us
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General Information
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Richmond Hill
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| Toll Free |
1-800-263-3099 |
| Phone |
905-764-6322 |
| Fax |
905-764-0871 |
| Address |
85 West Wilmot St. Unit 8
Richmond Hill, ON L4B 1K7
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Mississauga
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| Manager |
Bill Kasco |
| Toll Free |
1-866-363-0092 |
| Phone |
905-629-9130 |
| Fax |
905-629-3407 |
| Address |
5080 Timberlea Blvd. Unit 52
Mississauga, ON, L4W 4M2
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Montreal
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Montreal Pick-ups Phone: 514-599-1466 - Harold
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Head Office Contacts
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Meet Our Staff
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Pickup and Delivery
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16 |
Duane Baluke
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President |
12 |
Dan Zolis
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Partials Castings |
14 |
George Sarudi
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C&B / Implants |
17 |
Dave Francique
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Dentures |
13 |
Nancy Esposito
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Ceramics |
26 |
Corey Lewis
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CAD/CAM
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25
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| Rob Pike |
Case Coordinator |
23 |
Terry Ward
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Case Coordinator |
15 |
Melanie Russell
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Case Coordinator |
27 |
David Dewsbury
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Marketing |
19 |
Enza Baluke
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Administration |
11 |
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Sales
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Richard Murray
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416-801-6322
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Sending Cases
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Working Days Required in Lab
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| 1-8 Units Everest C&B |
6 |
| 1-8 Units Procera C&B |
8 |
| 1-8 Units PFM |
5 |
| > 8 units PFM or Attachments |
10 |
| Set-Up |
3 |
| Finish |
3 |
| Cast Framework |
4 |
| Invisiclasp (additional) |
2 |
| Valplast Processing |
4 |
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Pick Ups and Deliveries
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Within the Greater Toronto Area and the metro Montreal area clients are serviced with our own drivers for added convenience and flexibility. In other areas, we work with either Purolator or a suitable alternate. |
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After Hours
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We also have evening Pick Ups from Monday to Thursday within the GTA. For after hours Pick Ups, call 416-717-5641. |
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Wet Pick-Ups
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Wet Pick-Ups must always be identified when called in. Please also mark the package itself. |
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Rush Cases &
Same Day Repairs
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Rush cases and repairs must always be identified when called in. Please also mark the package itself. Speak to a case coordinator to arrange for these services. Surcharge. |
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Pre Booking
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Request a confirmation number from your case co-ordinator. Add this number in the space provided for Date Required. |
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Return Dates
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The Return Date is the actual day you will receive your case. Please allow at least half a day lead time between the date your receive your case and your patient appointment. |
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A.M. or P.M.
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Please specify whether you require A.M. or P.M. delivery. |
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General Notes on Sending Cases
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These notes are based on years of experience and their purpose is to ensure the highest quality products. Please include with your case:
1. An accurate impression. Essential for a quality end product. There are several systems we can recommend, plus years of experience to share upon request.
2. A legible and complete prescription that includes all relevant information. Feel free to use your own prescription format.
3. Extra notes in any format. However, if your staff cannot decipher them, we likely cannot either.
4. Pictures, pictures, pictures. You cannot provide too many photos of the case. We accept all formats (digital, 35 mm., Polaroid, intra-oral, et cetera).
5. A picture of the full face of the patient smiling. Very important but often forgotten.
6. A picture of the shade tab beside the tooth. Include shade tab information.
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